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Best Herbal Medicine



Frequently Asked Questions


 
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Native Remedies Natural Products
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Note: All prices in US Dollars

What payment methods do you accept?
 
We accept Visa, Mastercard, Discover and American Express through our secure merchant gateway.

 

How secure is BestHerbalMedicine.com?
 
BestHerbalMedicine.com uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers.

 

What is your return policy?

60 DAY MONEY BACK GUARANTEE

We are so certain that you will be completely satisfied with our wonderful, natural products, that we offer a 60-day unconditional money-back guarantee*.
 
Simply try our products for at least 30 days. If you are not completely satisfied - for any reason - return the product within 60 days for a complete refund less shipping fees.
 
Please ship any unused portion of the products with their containers, plus your name and invoice or order number, prepaid USPS:
 
*Limited to orders of $200 or less. For larger orders there will be a restocking fee.
 
Energy for Life
59 Lonergan Drive
Suffern, NY 10901
USA

When can I expect my order?

We try to ship the same day as the order is placed, but sometimes, depending on order volume or a variety of other factors we don't ship untill the next business day.

Orders placed in the evening will not enter the processing queue until the next business day. An order placed Tuesday night, for example, will not be processed until Wednesday and may not ship untill the next day, which is Thursday. Similarly, orders placed late Thursday or on Friday may not ship until the first business day after the weekend (which is not always Monday).

 

Orders placed on Saturday or Sunday will be processed on the first business day of the next week (again, not always Monday) and may not ship until the folowing day.

Expedited shipping is 2 business days (3 - 5 business days to Canada), Saturday, Sundays, and Holidays don't count. If an order is placed Wednesday and shipped Thursday, 2 business days means Monday delivery (if it's not a Holiday).

What shipping method do you use?

United States of America

Standard (shipped via the USPS, 5 - 7 business days)
$5.99 for the first item, add $1 per each additional item

Flat Rate Standard Shipping Only $7.99 for orders $100 & up!

 Expedited (shipped via FedEx or UPS, 2 business days)
$13.99 for the first item, add $1 per each additional item.

Flat Rate 2nd Day Shipping Only $15.99 on orders $100 & up!

Canada

Normal (Canada, 10 - 14 business days)
$6.99 for the first item, add $1 per each additional item

Flat Rate Standard Shipping Only $8.99 on orders $100 & up !

Canada Expedited (FedEx 3-5 business days)
$26.99 for the first item, add $1 per each additional item.

Flat Rate Epedited Shipping Only $28.99 on orders $100 & up!

Estimated delivery time for items we have in stock is 3 to 5 business days from date of shipment provided no problems occur with your local customs office. Most orders do clear quickly and are delivered within the UPS estimated time.

For all Canadian shipments, we will not be held responsible or liable for any problems that result at your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office. We will not be held liable for any customs duties or taxes that arise from your local customs office. We will also not be held responsible for any additional fee the local carrier in your country may charge.

All Other Countries

International (shipped via regular mail, 10 - 14 business days anywhere in the world)
$8.99 for the first item, add $1 per each additional item

International Expedited (FedEx 3-5 business days)
$27.99 for the first item, add $1 per each additional item.

Please note that customs and import policies in some countries prohibit the importing of herbal and/or homeopathic products for personal use. It is your responsibility to check your country's policies. Because of increased vigilance in Germany, we no longer ship to Germany.

Estimated delivery time for items we have in stock is from date of shipment provided no problems occur with your local customs office. Some countries may require various types of import licenses. Native Remedies will not knowingly ship any products to any countries that may require any type of license. We will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. We will not be held liable for any customs duties or taxes that arise from your local customs office. We will also not be held responsible for any additional fee the local carrier in your country may charge. Our international shipping prices reflect the base shipping charge not including customs duties, taxes and country specific fees. Our fees ONLY reflect the cost for us to ship your order to your country. If you are unsure of your country's import policies, please check with them before ordering.

 
  Buy Here!!
Native Remedies Natural Products for Less!!
 
We accept Visa, Mastercard, American Express and the Discover Network




The statements regarding these products have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. The information on this Web site or in emails is designed for educational purposes only. It is not intended to be a substitute for informed medical advice or care. You should not use this information to diagnose or treat any health problems or illnesses without consulting your pediatrician or family doctor. Please consult a doctor with any questions or concerns you might have regarding your or your child's condition.